Our Trade Offering
Access to dedicated concierge
Get expedited access to support with a concierge to help you through the buying process.
Trade discount to all of your orders
Receive discounts on every purchase, with no order minimums.
Unlimited free material swatches
Order all the swatches you need to perfect your project, completely free of charge.
How to Apply
Submit an Application
Complete an online application with your business or resale license and design credentials. Have your documentation handy!
Get Approved
Once we receive your application, we’ll begin processing your information. After you’ve been approved, we’ll send you a confirmation email with a personal discount code.
Place Your Order
Start browsing our site and use your personal discount code at checkout to reflect your savings.
Frequently Asked Questions
How do I apply for a membership?
How do I apply for a membership?
You can apply online here. Admittance to the Designer Trade Program is contingent upon receipt of appropriate credentials (see below) and a complete application. After your application has been processed, you will receive a confirmation email containing a personal discount code that can be used immediately.
Appropriate Application Credentials:
- Valid membership to a major design organization (ASID, IIDA, AIA, NKBA, IDC, etc.)
- Business or resale license
- Business card with your design profession
- Interior design certification (NCIDQ, CCID, etc.)
- Utah Exemption Certificate, form TC-721 (for those designers residing outside of Utah)
How do l place an order?
How do l place an order?
Using yourPartner Trade Programdiscount to place an order is simple! Just log into your fortunate. account and apply your personal discount code at checkout. You can also submit orders and quote requests via email at fortunetecservice@outlook.com. Please allow up to 24 hours for a response or feedback.
Is there a minimum order quantity?
Is there a minimum order quantity?
There is no minimum order quantity or order dollar amount necessary to receive your discount.
How do l get in touch with questions?
How do l get in touch with questions?
Enjoy access to elevated and expedited support through our newly dedicated concierge service, on hand to provide streamlined communication to seamlessly and efficiently address your needs.
Email: fortunetecservice@outlook.com
What shipping options are available?
What shipping options are available?
All of our shipping information is located here.For furniture, lighting, and artwork, please call or email us for available options. White Glove Delivery is included at checkout for large furniture pieces.
Are fabric materials and samples available?
Are fabric materials and samples available?
Free material swatches (including select fabrics, wallpapers, and bedding) are available to all members of thePartner Trade Program. Rug swatches are available for a fee. Returns on rug swatches are free when qualified for Tier 3 benefits. Please contact the Partner Trade Program concierge by email (fortunetecservice@outlook.com) with any swatch questions. Some exclusions apply.
What is your return policy?
What is your return policy?
A refund will be issued for products returned within 30 days. After 30 days, we will replace or refund your purchase against manufacturer’s defects only. Returns are not allowed on any furniture pieces, special-order items, custom upholstered pieces, or on items damaged through normal wear and tear. To make a return,fortunetecservice@outlook.com
What are the Designer Trade tier benefits?
What are the Designer Trade tier benefits?
Brass: Calendar year spend <$5,000-20% off every purchase-Dedicated concierge-Exclusive content-Unlimited free material swatches
Silver: Calendar year spend $5,000 - $15,000-25% off every purchase-Dedicated concierge-Exclusive content-Unlimited free material swatches
Gold: Calendar year spend >$15,000-30% off every purchase-Dedicated concierge-Exclusive content-Unlimited free material swatches
How do l retain or advance my tier status?
How do l retain or advance my tier status?
Trade tiers are evaluated by annual spending from January 1 to December 31, meaning the more you spend, the bigger the benefit. To retain your current status or advance your status, you will need to spend as much or more than you did the year before.
How do l order free swatches?
How do l order free swatches?
Unlimited free swatches are available to all members of thePartner Trade Program, regardless of your tier (exclusions apply). To order, please contact the Partner Trade Program concierge by email at fortunetecservice@outlook.com