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Shipping & Delivery

Shipping Policy

Order Processing
We guarantee to process all orders within 0-2 business day (Monday to Friday, excluding holidays) after the order is placed. Once your order is confirmed, our team promptly prepares it for shipment to ensure efficiency and accuracy from checkout to dispatch.

Shipping Timeline
After order processing, delivery typically takes 5–9 business days to most addresses across the continental United States.

Please note: Shipping times are estimates and may vary due to factors beyond our control (e.g., weather or carrier delays).

Shipping Coverage

  • U.S. Domestic Shipping: We currently ship to the continental U.S. only.
    (Unfortunately, Alaska, Hawaii, and U.S. territories are not supported at this time.)

Shipping Costs

  • "Enjoy free standard shipping on all orders. Additional fees may apply for expedited or special delivery services based on the product and location."

Customs Duties & Taxes
For international orders, all import duties, customs fees, and taxes are covered by our company. You will not be charged additional fees upon delivery.

Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
You can track your shipment’s progress in real time from our fulfillment center to your doorstep.

Late Delivery Resolution
In the rare event your shipment is delayed beyond the estimated timeframe, please contact our support team at fortunetecservice@outlook.com.
We will promptly investigate and work to resolve the issue — including options such as expedited reshipping or a discount on future purchases if applicable.