I. Orders & Products

Do you ship nationwide in the United States?

Yes, we offer free shipping to the contiguous United States. For Alaska, Hawaii, or APO/FPO addresses, please contact us for a custom shipping quote.
How long will it take to receive my order?

Orders are typically processed within 0–2 business days. Delivery usually takes 18–20 business days depending on your location.
Will my furniture arrive fully assembled?

Most of our furniture requires simple assembly. Clear instructions and all necessary hardware are included.
How will my furniture be delivered?

Furniture is shipped in secure, reinforced packaging via trusted carriers to ensure it arrives safely at your door.

II. Products & Materials

What materials are used in your furniture?

Our furniture is made from high-quality engineered wood, combined with durable finishes designed for long-term everyday use.
Is the rattan used in your products natural?

Yes, we use natural rattan materials to create a warm, organic look while maintaining structural stability and durability.
Are your products environmentally friendly?

We prioritize responsible sourcing and durable design to reduce waste and extend the life of each product.

III.Size and compatibility issues

How do I know if this furniture will fit my space?

Each product page includes detailed dimensions. We recommend measuring your space carefully before placing an order.
Can the shelves be adjusted or removed?

Some models feature adjustable or removable shelves. Please refer to the product description for specific details.

IV. After-sales service and returns/exchanges

What is your return policy?

We offer a 30-day return policy. Items must be unused and in their original packaging.
What if my item arrives damaged?

If your item arrives damaged, please contact our support team within 48 hours with photos, and we will resolve it promptly.
Do your products come with a warranty?

Yes, all our furniture comes with a limited warranty covering manufacturing defects

V. Brand & Services

Do you offer bulk or project orders?

Yes, we support bulk purchases and project-based orders. Please contact us for B2B pricing and services.
Where is your brand based?

Our brand was founded by designers and focuses on thoughtful furniture design for modern living spaces.

Contact us