Terms & Conditions
Terms and Conditions
Welcome to FORTUNETEC! Before using our website, purchasing products, or using our services, please read the following Terms and Conditions carefully.
By accessing or using this website and making a purchase, you agree to comply with and be bound by these Terms.
If you do not agree, please stop using the website immediately.
1. Website Use
1.1 Eligibility:
You must be at least 18 years old or have full legal capacity in your place of residence to use this website or purchase products.
1.2 Account Security:
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
1.3 Prohibited Conduct:
You may not use this website for any unlawful purpose or engage in any activity that could harm the website’s functionality, security, or user experience.
2. Products and Orders
2.1 Product Descriptions:
We strive to ensure the accuracy of all product descriptions. However, we cannot guarantee that all details (such as color or size) will be completely accurate. If you have questions, please contact customer service before purchasing.
2.2 Pricing and Payment:
All prices are listed in U.S. dollars (USD) and may vary due to promotions or market changes.
Payment must be made through one of the accepted payment methods displayed at checkout.
2.3 Order Acceptance:
We reserve the right to refuse or cancel any order for reasons including, but not limited to, insufficient stock, pricing errors, or suspicious activity.
3. Shipping and Delivery
3.1 Processing Time:
Once your order is confirmed, it will be shipped within 1–2 business days, and tracking information will be provided.
Actual shipping times may vary depending on logistics conditions.
3.2 Shipping Risk:
Ownership and risk transfer to the customer upon delivery to the specified address.
Please ensure all shipping information provided is accurate.
3.3 Delays or Delivery Failures:
If delivery fails due to incorrect or incomplete address information provided by the customer, any additional costs incurred will be the customer’s responsibility.
4. Returns and Refunds
4.1 Return Policy:
You may request a return within 30 days of receiving your order.
Returned items must be unused, in their original condition, and include all original packaging.
4.2 Refund Processing:
Once we receive and inspect your return, refunds will be processed within 5–7 business days.
The actual refund time may vary depending on your payment provider.
4.3 Non-Returnable Items:
Customized products, clearance items, and items that have been assembled or damaged are not eligible for return.
5. Intellectual Property
5.1 Copyright:
All content on this website (including text, images, designs, and logos) is the property of FORTUNETEC and is protected by copyright laws.
5.2 Usage Restrictions:
You may not copy, modify, distribute, or use any content from this website without our prior written consent.
6. Limitation of Liability
6.1 Product Quality:
We guarantee that our products conform to their descriptions. However, we are not responsible for damages caused by misuse or normal wear and tear.
6.2 Website Availability:
We strive to maintain the website’s operation, but we are not liable for downtime caused by maintenance, technical issues, or force majeure events.
6.3 Indirect Losses:
In no event shall FORTUNETEC be liable for any indirect or consequential losses, including but not limited to loss of profit or data.
7. Privacy Policy
7.1 Information Collection:
We collect customer information solely for order processing, service improvement, and to provide a personalized shopping experience.
For more details, please refer to our Privacy Policy.
7.2 Data Security:
We take reasonable measures to protect your personal information but cannot guarantee absolute security.
8. Changes to Terms
8.1 Right to Update:
We reserve the right to modify or update these Terms and Conditions at any time.
Revised terms will be posted on our website and take effect immediately upon publication.
8.2 Continued Use:
By continuing to use our website after changes are made, you agree to the updated Terms.
9. Governing Law and Dispute Resolution
9.1 Dispute Resolution:
Any disputes arising from these Terms shall first be resolved through friendly negotiation.
If no agreement is reached, both parties agree to submit the dispute to the People’s Court in the jurisdiction where FORTUNETEC is located for resolution.
At FORTUNETEC, our goal is to provide you with premium products and services.
If you have any questions regarding these Terms and Conditions, please feel free to contact us at any time.
FORTUNETEC — Making your home dreams come true with ease.