Terms & Conditions
Terms and Conditions
Welcome to FORTUNETEC. By accessing our website, browsing our content, or purchasing any products, you agree to be bound by the following Terms and Conditions (“Terms”).
If you do not agree with these Terms, please discontinue the use of our website immediately.
1. Website Use
1.1 Eligibility
You must be at least 18 years old, or have legal capacity under the laws of your place of residence, to use this website or make purchases.
1.2 Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
If you suspect unauthorized use, please contact us immediately.
1.3 Prohibited Use
You agree not to engage in any activity that:
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Violates applicable laws or regulations
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Interferes with or disrupts website functionality or security
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Attempts to gain unauthorized access to our systems or data
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Harms other users or FORTUNETEC’s operations
2. Products and Orders
2.1 Product Information
We make reasonable efforts to ensure that all product details—including descriptions, measurements, and color accuracy—are correct.
However, minor variations may occur due to screen settings or manufacturing processes.
Please contact us before purchasing if you have any questions.
2.2 Pricing and Payments
All prices are listed in U.S. dollars (USD).
Prices may change due to promotions, cost adjustments, or market conditions without prior notice.
Payment must be completed using the payment methods available at checkout.
2.3 Order Acceptance
We reserve the right to accept or cancel any order, including but not limited to:
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Limited or unavailable stock
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Pricing or listing errors
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Suspicious or fraudulent activity
If an order is canceled, you will be notified and refunded where applicable.
3. Shipping and Delivery
3.1 Processing Time
Orders are usually processed and shipped within 0–2 business days.
Tracking information will be provided once the order is shipped.
Processing or shipping times may vary due to logistic factors or peak seasons.
3.2 Shipping Responsibility
Risk of loss and ownership transfer to the customer upon delivery to the shipping address provided.
Please ensure that all address information is accurate.
3.3 Delivery Issues
If delivery fails due to an incorrect address or incomplete information provided by the customer, any additional costs or delays are the customer’s responsibility.
4. Returns and Refunds
4.1 Return Eligibility
You may request a return within 30 days of receiving your order.
Returned items must:
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Be unused
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Be in original condition
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Include all original packaging and accessories
4.2 Refund Processing
After your returned item is received and inspected, refunds will be processed within 5–7 business days.
Actual refund time may vary depending on your payment method or bank.
4.3 Non-Returnable Items
The following items are not eligible for return:
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Customized or personalized products
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Clearance or final-sale items
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Items that have been assembled, used, or damaged by the customer
5. Intellectual Property
5.1 Copyright
All website content—including text, images, graphics, branding, and design—is the property of FORTUNETEC and is protected by copyright and intellectual property laws.
5.2 Restrictions
You may not copy, reproduce, distribute, modify, or use website content for any commercial purpose without our prior written consent.
6. Limitation of Liability
6.1 Product Liability
We guarantee that products match their basic descriptions.
However, we are not responsible for:
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Damage caused by misuse, improper installation, or normal wear and tear
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Unauthorized modifications or repairs performed by the customer
6.2 Website Availability
We make efforts to maintain stable website operations but are not liable for interruptions due to:
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Maintenance
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Technical failures
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Force majeure events
6.3 Indirect or Consequential Damages
FORTUNETEC shall not be liable for indirect losses, including but not limited to:
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Lost profits
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Data loss
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Business interruption
To the maximum extent permitted by law.
7. Privacy and Data Protection
7.1 Information Collection
We collect personal information for purposes including order processing, customer support, website improvements, and personalized service.
Details are available in our Privacy Policy.
7.2 Data Security
We take reasonable measures to protect your information but cannot guarantee absolute security due to the nature of the internet.
8. Changes to Terms
8.1 Right to Revise
We may update these Terms at any time.
Revised Terms take effect immediately upon being posted on our website.
8.2 Continued Use
Your continued use of the website after updates indicates acceptance of the revised Terms.
9. Governing Law & Dispute Resolution
9.1 Applicable Law
These Terms are governed by the laws of the State of California, United States, unless otherwise required by law in the customer’s jurisdiction.
9.2 Dispute Resolution
In case of disputes:
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Both parties should attempt to resolve the matter through negotiation.
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If unresolved, disputes shall be submitted to a court of competent jurisdiction in California.
10. Contact Us
If you have any questions about these Terms, please contact our support team at any time.
FORTUNETEC — Making your home dreams come true with ease.